Terms

TERMS AND CONDITIONS OF USE

Cancellations

We understand plans can change, so you may cancel your booking with a full refund up to 24 hours in advance.

Conditions for Cancellations/Changes

- Cancellation up to 24 hours before with 100% refund.

- One date/time change is allowed up to 12 hours before start. More changes are not permitted.

- An email requesting the cancellation or change is required in both cases.

- No refund will be made for cancellations less than 24 hours before.

1. Terms and conditions

The General Conditions govern access and use of https://madrid-day-spa.com and its addresses; content is for information only.

The site was developed by Nuilea Bien Etre S.L., Calle León 4, 28014 Madrid.

1.1. Content and services are not intended for persons in jurisdictions where they are not authorized.

1.2. Accessing the site does not by itself create any contractual relationship with Nuilea Bien Etre.

2. User obligations

2.1. The user agrees to use the services lawfully and refrain from:

Conducting illegal or bad‑faith activities or those infringing intellectual property or other laws.

Engaging in spamming or sending unauthorized advertising except in areas enabled for it.

Reproducing or exploiting the site content for commercial purposes.

2.2. Users confirm they are of legal age; minors need parental authorization.

3. Modification of information

Nuilea Bien Etre may update, modify or delete content and restrict access without notice.

4. Content

4.1. Nuilea Bien Etre strives to avoid errors but is not liable for any that appear.

4.2. Printed documents prevail over the electronic version in case of discrepancies.

4.3. Nuilea Bien Etre is not responsible for third‑party links and may remove them at any time.

5. Browsing, access and security

5.1. Nuilea Bien Etre aims to provide pages with the best accessibility.

5.2. The site is designed for modern browsers; use of others is at the user's risk.

5.3. Nuilea Bien Etre does not guarantee uninterrupted access and is not liable for damages or viruses.

5.4. Nuilea Bien Etre is not responsible for damage caused by improper use.

5.5. Services are correctly used only with the required technical specifications.

6. Data protection

6.1. Nuilea Bien Etre keeps only necessary personal data; information is anonymous.

6.2. Cookies store visit information such as date, design choices, contact data and security elements.

(a) Date and time of last visit.

(b) Design chosen on first visit.

(c) Contact details.

(d) Security elements controlling access to restricted areas; cookies may be disabled in the browser.

6.3. Nuilea Bien Etre owns the personal data file and will keep it confidential, adopting necessary measures.

7. Technical information

Nuilea Bien Etre is not liable for damages caused by interferences or interruptions beyond its control.

8. Intellectual and industrial property

Some content is subject to intellectual or industrial rights belonging to Nuilea Bien Etre or third parties.

9. Service provision

9.1 Orders are not binding until confirmed by Nuilea Bien Etre by email.

9.2 Nuilea Bien Etre may reject orders, especially for credit reasons or unpaid invoices.

9.3 Recorded information constitutes proof of the order and transaction.

10. Withdrawal and suspension of services

Nuilea Bien Etre may withdraw services without notice for users who breach these terms.

11. Duration and termination

Services are in principle indefinite but may be terminated at any time; users will be notified when possible.

12. Applicable law

Relations between Nuilea Bien Etre and users are governed by Spanish law and courts of Madrid.